Bookings

Rescheduling a Booking

Move a client’s appointment to a new time without cancelling it.

1. Open your dashboard

   Rescheduling changes a booking’s time without cancelling it — the client is notified and can still cancel for a full deposit refund if the new time doesn’t work for them.

2. Go to Calendar

   Calendar is the dashboard’s default tab — your weekly schedule, with every upcoming booking on it.

3. Click the booking you want to reschedule

   Click any booking on the grid to open its full details.

4. Click “Reschedule Booking”

   The booking’s details open in a dialog, with its action buttons near the bottom. Click the yellow Reschedule Booking button — it appears on confirmed bookings that don’t already have a pending reschedule request from the client.

5. Pick a new time and confirm

   Choose the new date and time, explain why you’re rescheduling, then click Confirm Reschedule — it stays disabled until all three are filled. The client is notified of the new time and can still cancel for a full deposit refund if it doesn’t work for them; the booking stays confirmed on your calendar either way.