Tutorials

Bookings

Manage your availability, services, add-ons, rescheduling, cancelling, refunds, and manual bookings.

For Stylists and Salons

Availability

• Setting Your Availability

  Set your weekly hours, or use Quick Actions to set your whole week at once.

Completing a Booking with Cash

• Completing a Booking with Cash

  Mark a booking paid with cash, CashApp, Venmo, or Zelle instead of a card — and close it out in Primzy.

Manual Bookings

• Creating a Manual Booking

  Book a walk-in or phone booking yourself — no deposit required, no commission taken.

Offering a Slot to a Waitlisted Client

• Offering a Slot to a Waitlisted Client

  When a booking opens up, offer the freed-up slot to a client who’s been waiting for it.

Payouts

• Understanding Your Payout Details

  See exactly how much of each booking you keep, after commission and before payout.

Refunds

• Issuing a Refund

  Refund the deposit, the remaining balance, or the full amount — tips are never refundable.

Rescheduling & Cancelling

• Cancelling a Booking

  Cancel a client’s appointment — no deposit is ever charged.

• Rescheduling a Booking

  Move a client’s appointment to a new time without cancelling it.

• Tracking Rescheduled Bookings

  See every booking that moved, jump to it, and clear the ones you’ve already noted.

Services & Add-Ons

• Using the Price Calculator

  See exactly what you take home before you set a price — Primzy takes a 15% fee on a client’s first booking only, 0% after that.